Do I take my smart meter when I move? 

by | Dec 10, 2020

So, your bags are packed, and you shut the front door of your old business premises or home for the last time, and suddenly you find yourself wondering: do I take my smart meter when I move? 

With over 21.5 million smart meters in UK homes and small businesses, it’s a question that is beginning to pop up frequently. Fortunately, we’re here to help.  

So, do you take your smart meter with when you move? 

The simple answer is no. When you move from one property to another, you will leave your smart meter behind.  However, there are lots of ways to make the process of moving easier when it comes to managing your energy needs.  

Contact your energy supplier 

At least 48 hours before you move, contact your supplier to let them know you’re moving, and give them your new address. They will need to know when you’re moving to log your final meter readings.  

Note your final reading 

Take note of your final meter readings on the day you move out. Take a picture of the reading if possible. If there are any questions about your final bill, having this figure on-hand will help provide clarity.  

Leave your In-Home-Device behind 

If you have an In-Home-Device (IHD) in your premises – remember that it is linked to your smart meter and won’t work if you take it elsewhere. If your new premises has a smart meter, there should be an IHD waiting for you when you arrive. If your new business location has a smart meter but you cannot find the IHD, you can arrange with your energy supplier to deliver a new one for a nominal fee.  

Don’t cancel your debit transaction yet 

If you pay by a debit transaction, don’t cancel it until your supplier has made contact with you. They may need you to make a final payment, or refund any credit owing to your account.  

Let your new property’s supplier know you’ve moved in 

Get in touch with the supplier at your new property to let them know you’ve moved in.  

Check our blog post to find out who your supplier is 

You may want to give the current readings to your new supplier, to be assured of accuracy going forward.  

Check for the best deal  

Now that you’ve moved, you can get in touch with our team of experts to help you find the best business energy contract for your needs.  

Moving premises is a great time to ensure that you’re saving money by optimising your energy contract and possibly switching suppliers. Consider consulting our team and requesting an audit of your electricity needs. 

If your new property does not have a smart meter, Smarter Business can also arrange for a smart meter installation for you. Your new premises may also require a new meter, particularly if the existing one is out-of-date, inaccurateor has been disconnected. And if you’ve moved into new premises with no energy meters at all, we can help get you set up in no time.  

Should I continue using a smart meter? 

Smart meters can save you money by giving you full visibility of your energy usage, helping to identify wastage, and putting an end to estimated billing. If your business is going through change, now is the best time to make the switch, to identify problem areas in terms of problematic energy usage, and course-correct. 

Contact an expert 

At Smarter Business, we can assist in completing commercial meter installations and providing energy supply contracts. A dedicated account manager will walk you through the process from your initial enquiry right to the finalisation of installation. 

By comparing quotes from 27 trusted suppliers, you can be assured that your energy needs will be catered to, and that your pricing plan will be best suited to your requirements.  

Moving can be a stressful experience, but you can rely on the experience of our team to save your time, energy, and money in the long run.     

Get in touch to find out more about our metering services. 

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