Business benefits of VoIP vs. landline

Benefits of VoIP include:

  • Cost savings
  • Improved productivity
  • Easy to set up
  • Advanced functionality
  • Scalability
  • Streamlined services

Why are organisations switching to internet-connected communication (VoIP) in favour of landline calling? This infographic unpacks the business benefits of VoIP, along with the potential pitfalls.

At Smarter Business, we aim to supply innovative VoIP telephony that simple to use, working alongside you every step to ensure you receive the best possible service.  Contact us to discuss your connectivity needs with one of our qualified consultants today.

VoIP Growth

  • 28%: growth in global mobile VoIP market between 2016-2020
  • $140 billion: The expected growth of the VoIP services market by the year 2021
  • 700,000: landline customers telecoms are losing per month.

What is VoIP?

VoIP – makes uses an internet connection instead of a traditional landline.

Traditional landline uses coded pulses of electricity to transmit soundwaves over fibre optic cables or copper wire.

VoIP transmits calls through the same cables as an internet connection. Soundwaves are converted into digital data that then travel to the receiver.

Which is better for business telecoms, VoIP or landline?

The business benefits of VoIP

31%: The amount of businesses that use VoIP systems due to its productivity-boosting and cost-saving features.

Cost Savings

VoIP calls are significantly cheaper than traditional landline services and offer free international calls. Installation and maintenance of the hardware and software also comes at a lower cost than traditional systems.

  • 50-70%: Average savings after switching to VoIP
  • 40%: Lower cost for small business’ local calls
  • 30%: Reduction in conferencing expenses


VoIP services are not fixed to a location, allowing you to use your mobile phone as an extension of your office phone. This is a major benefit for companies with employees who work remotely.

  • 43: Minutes saved per day due to more efficient message management
  • 55: Minutes saved per day by mobile workers
  • 20%: Rise in productivity when employees have the flexibility to work remotely

Easy set up

VoIP setup is straightforward with little to zero downtime on the company network. The system only needs a calling device, internet connection, and the VoIP software.

Advanced functionality

VoIP offers more than just voice, with a wide selection of additional features.


VoIP systems only rely on an internet connection, allowing for an unlimited number of lines.

Streamlined solution

A fixed monthly cost makes financial management easier, and having one supplier for both data and voice provides greater efficiency and linking of technologies.

VoIP’s potential pitfalls


The security of the line is reliant on the level of security of the internet connection.


VoIP calling relies on the level of quality and stability of your internet connection.

Leave it to the experts

At Smarter Business, we can provide clarity on your business telecoms questions. Once we fully grasp your infrastructure and operational requirements, we can then go to market and help secure the best available deals for you.

Need more information about the business benefits for VoIP?

Download this infographic here.

Infographic: VoIP vs Landline