Smarter Business has been made a finalist in three categories at The Energy Live Consultancy Awards (TELCA) 2019 – The Most Trusted Consultancy, The Best Customer Service (SME Customers), and Industry Expert (our Head of Key Accounts).
Now in their seventh successive year, the TELCAs honour the best consultant and broker companies in the UK. The awards are recognised within the industry as being one of the most coveted in the UK and are specific to Third Party Intermediaries (TPIs) in the energy industry. This year, the awards introduced a new look and new award categories. Alongside these changes, the judging process was also much more rigorous, involving video interviews and random customer feedback.
The awards we have been shortlisted for:
The Most Trusted Consultancy and The Best Customer Service (SME Customers) awards, are both highly-contested and sought-after.
The Most Trusted Consultancy is for any broker or consultant who can demonstrate their integrity when it comes to their customers, business dealings and reputation. The Best Customer Service award goes to the TPI who best demonstrates that they are able to effectively deal with problems, fix and find solutions and keep customers informed and happy.
Our Head of Key Accounts, Tim Sealy-Fisher, was nominated by one of our clients for the ‘Industry Expert’ award. An ‘Industry Expert’ is someone who through their ability, experience and skill becomes indispensable to clients and makes an impact on the broader energy market.
Taking place on 26th June, the exclusive black-tie TELCA awards evening will be attended by 400 industry leaders. The glittering event will take place at the Institute of Engineering and Technology (IET), followed by an after party and river cruise aboard the Silver Sturgeon.
ELN Editor Sumit Bose said: “TELCA has established itself as the best awards night in the energy calendar, and we’re excited here at ELN towers for another year of celebrating TPIs and brokers, highlighting the best of the best in the industry. We have a brand new look and we will be back at the stunning Silver Sturgeon for a river cruise.”
Smarter Business Director of Communication, Matthew Margetts, says: “Being shortlisted as TELCA finalists once again is testament to Smarter Business’ leadership and influence in the TPI sector. It’s thanks to all of our amazing people that we’re able to do what we do so well, and I’d like to recognise our team for their hard work and dedication to our customers. Best wishes to all this year’s finalists, and we look forward to the awards evening.”